Privacy Policy (GDPR) & Privacy & Electronic Communications Regulations (PECR)

Your privacy & security
We will not sell or rent your information to third parties or share your information for marketing purposes. We may use analytics to provide us with website traffic data, location and information on the pages you visit. Google Analytics sets cookies to help us accurately estimate the number of visitors to our website and what content is most popular. This helps to ensure that our website is responding to your needs in the best way possible. The Privacy and Electronic Communications Regulations (PECR) which sits alongside the Data Protection Act and the GDPR also provides us with the rules for your privacy rights in relation to electronic communications.

Our Data Security policy includes a clear process for handling a personal data breach, should one occur. Where appropriate, Serendipity Sales Solutions will promptly notify you of any unauthorized access to your personal information. If you wish to raise a complaint on how we have handled your personal information, you can contact us directly and we will investigate the matter. If you are not satisfied with our response or believe we are processing your personal information not in accordance with the law you can complain to the Information Commissioner's Office (ICO).

Requesting a copy of your information
You may request a copy of any data we hold about you. You need to request this in writing by email. We may charge a small fee.

Deleting your information
You have the right to request erasure of your personal information. If you also choose not to receive marketing information from us from time to time please notify us in writing.

In submitting data to us, you are confirming that you understand and consent to the above. Where you are representing an organisation, you are also confirming that you are authorised to submit data to us by the organisation on whose behalf you are providing the information. We may change this Privacy Policy at any given time and any changes will be posted here and will take effect immediately. You should check back from time to time to view any changes.
Last Updated: 20 May 2018. Read our Cookies policy