Privacy Policy (GDPR) & Privacy & Electronic Communications Regulations (PECR)

The General Data Protection Regulation, known as GDPR, is a positive step towards protecting the data we hold about you when you visit our website. You will have more control over how your data is used and how we at Serendipity Sales Solutions protect your personal data and can contact you. The GDPR requires that users of this website are provided with thorough information about how their personal data is processed should it be requested. And also how you can at any time request to see the information we hold about you. We have also put in place information on your rights to not be contacted should you wish to do so.

We will take all reasonable and appropriate measures to ensure that the information you provide to us is managed and secure. We are fully committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and your rights. We may change this policy at any time in accordance with the GDPR rules so please check this page from time to time to ensure that you're happy with any changes. By using our services, you are agreeing to be bound by this Policy. Any questions regarding this Policy and our privacy practices should be sent to us by email.

Why do we collect information from you?
We only hold such personal data from you, for instance your email address and telephone number, in order to effectively deliver the services we provide to you and to respond to your enquiries made via the contact form on our website either by telephone or email.

How do we collect information from you?
We obtain information about you when you:
• Contact us via our website either through the contact form or by telephone
• Provide us with a testimonial to be used within our website
We keep a database of your personal information on our computer system, which is securely backed up on a regular basis.

What personal data do we collect?
Details about you such as your name, telephone numbers and contact details.

How long do we hold your data?
Your personal data is secure with us and may not be removed unless you request us to do so. You may do this in writing via email. Read More